The Orla Slim Cordless Table Lamp
Choose options
Set the mood
Enjoy a cozy night in
Frequently Asked Questions
The Orla Slim Cordless Table Lamp
Shipping & Delivery
Returns & Refunds
Contact Us
How long does the battery last, and how do I charge it?
A full charge lasts up to about 12 hours, depending on the brightness setting, and a lower setting lasts longer. It charges through a USB-C port, and the cable is included. Plug it into any standard USB power source, such as a phone charger or a power bank.
How bright is it, and can I read with it?
The Orla is a soft accent lamp. Its light output is under 60 lumens, similar to a candle, so it’s meant for atmosphere on a bedside or dining table, not for reading or task lighting. You can change the mood with three color temperatures, from warm 2700K to white 6500K, and with 10%, 30% and 60% brightness presets. You can also dim it smoothly up to 100%.
How big is it, and can I use it outdoors?
It stands 12.6" tall, with a slim 3.1" base. The aluminum body comes in gold, silver or black. It works indoors and in covered outdoor spaces, like a porch or patio with a roof. Don’t leave it out in rain.
Am I able to track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can monitor your shipment on our Order Tracking Page
What time frame should I expect to receive my order?
- Order Handling Time:
- 1–2 business days, Monday–Friday
- Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit Time:
- 3-5 business days, Monday–Friday
- Estimated Delivery Time:
- 4-7 business days
You can monitor your shipment on our Order Tracking Page
For additional information please review our Shipping Policy
What if I have any delivery issues?
If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately. We are here to assist you and help ensure your order arrives safely.
How long do I have to return an item if needed?
You have 30 days from the day you receive your order to return items. To be eligible for a return, items must be:
- Unused
- In their original condition
- Returned with original packaging, tags, and accessories
Our support team will assist you throughout the process.
Are there any return costs?
There is no cost to the customer if the product:
- Is incorrect
- Is damaged by the carrier
- Is defective in any way
What is the refund process like?
Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund Timing: After approval, your refund will be processed. Please allow up to 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
For additional information please review our Refund Policy
How do I contact Amber Vail?
Store Address: 485 Hauser Avenue, Holbrook New York, 11741, United States
Email: info@ambervail.com
Phone: +16314506137
Customer Service Hours: Monday-Friday 9:00AM - 5:00 PM (EST)
We do the best we can to reply to your email within 1-2 business days.
