Shipping policy

At Amber Vail, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States of America.

Shipping Locations

This shipping policy applies to orders shipped within the United States of America.

Delivery Times

Currency: USD

Below are our estimated delivery timelines:

• Order Cutoff Time:
  5PM (EST)
  Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.

• Order Handling Time:
  1–2 business days, Monday–Friday
  Once your order is processed, it will be shipped by one of our trusted carriers.

• Transit Time:
  3-5 business days, Monday–Friday

• Estimated Delivery Time:
  4-7 business days

Please note that delivery times are estimates and may vary due to factors outside our control.

Carrier Services

We partner with reliable shipping carriers to deliver orders within the United States of America.

Shipping Costs

• Free Shipping:
  All orders within the United States of America qualify for free shipping with no minimum order requirement.

Delivery Issues

If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately. We are here to assist you and help ensure your order arrives safely.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page

Questions?

Visit our FAQ page or contact our customer support team for assistance.

Contact Information

Store Name: Amber Vail

Store Address: 485 Hauser Avenue, Holbrook, New York, 11741, United States

Email: info@ambervail.com

Phone: +16314506137

Customer Service Hours: Monday-Friday 9:00 AM - 5:00 PM (EST)

We do the best we can to reply to your email within 1-2 business days.