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The Gold Arm Glass Globe Wall Sconce
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Start the day your way
Enjoy a cozy night in
Frequently Asked Questions
The Gold Arm Glass Globe Wall Sconce
Shipping & Delivery
Returns & Refunds
Contact Us
Which glass color should I choose?
There are three options. Clear glass gives a bright, airy look. Smoke has a moodier, modern feel. Amber casts the warmest, coziest glow. All three have the same brass-gold stem and 6-inch globe.
Is a bulb included, and what kind should I use?
No, bulbs aren’t included. The sconce takes one standard E26/E27 bulb, and LED, incandescent and fluorescent bulbs all work. An LED is a good choice for lower energy use and a longer life.
How big is it, and how is it installed?
It stands 23.5" tall and projects 7" from the wall, with a 6" glass globe and a 4" round backplate. It’s hardwired (110V-120V), so we recommend professional installation. It can be mounted upright or upside down, and two look great as a symmetrical pair beside a bed, mirror or sofa.
Am I able to track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can monitor your shipment on our Order Tracking Page
What time frame should I expect to receive my order?
- Order Handling Time:
- 1–2 business days, Monday–Friday
- Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit Time:
- 3-5 business days, Monday–Friday
- Estimated Delivery Time:
- 4-7 business days
You can monitor your shipment on our Order Tracking Page
For additional information please review our Shipping Policy
What if I have any delivery issues?
If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately. We are here to assist you and help ensure your order arrives safely.
How long do I have to return an item if needed?
You have 30 days from the day you receive your order to return items. To be eligible for a return, items must be:
- Unused
- In their original condition
- Returned with original packaging, tags, and accessories
Our support team will assist you throughout the process.
Are there any return costs?
There is no cost to the customer if the product:
- Is incorrect
- Is damaged by the carrier
- Is defective in any way
What is the refund process like?
Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund Timing: After approval, your refund will be processed. Please allow up to 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
For additional information please review our Refund Policy
How do I contact Amber Vail?
Store Address: 485 Hauser Avenue, Holbrook New York, 11741, United States
Email: info@ambervail.com
Phone: +16314506137
Customer Service Hours: Monday-Friday 9:00AM - 5:00 PM (EST)
We do the best we can to reply to your email within 1-2 business days.
