The Delphine Umbrella Shade Cordless Table Lamp
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simply cordless
easy to use
Frequently Asked Questions
The Delphine Umbrella Shade Cordless Table Lamp
Shipping & Delivery
Returns & Refunds
Contact Us
Can I adjust the brightness and the color of the light?
Yes. The brightness dims smoothly from 25% to 100%, and the lamp remembers your last setting when you turn it back on. It also has three color temperatures, from warm 2700K up to a more neutral 4500K, so you can choose a cozy glow or a crisper light.
How do I charge it, and does it need to be plugged in to work?
No cord is needed while you use it. It runs on a built-in rechargeable battery and charges through a USB-C port, so you can plug it into a phone charger, a laptop or a power bank. A lower brightness setting makes the battery last longer.
How big is it, and where can I use it?
It’s 11.4" tall, with a slim 2.8" umbrella-shaped shade and an aluminum body in brushed gold, black or white. It’s small enough for a nightstand, a dining table, a shelf or a desk. It works indoors and in covered outdoor spaces such as a roofed porch, but keep it out of rain.
Am I able to track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can monitor your shipment on our Order Tracking Page
What time frame should I expect to receive my order?
- Order Handling Time:
- 1–2 business days, Monday–Friday
- Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit Time:
- 3-5 business days, Monday–Friday
- Estimated Delivery Time:
- 4-7 business days
You can monitor your shipment on our Order Tracking Page
For additional information please review our Shipping Policy
What if I have any delivery issues?
If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately. We are here to assist you and help ensure your order arrives safely.
How long do I have to return an item if needed?
You have 30 days from the day you receive your order to return items. To be eligible for a return, items must be:
- Unused
- In their original condition
- Returned with original packaging, tags, and accessories
Our support team will assist you throughout the process.
Are there any return costs?
There is no cost to the customer if the product:
- Is incorrect
- Is damaged by the carrier
- Is defective in any way
What is the refund process like?
Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund Timing: After approval, your refund will be processed. Please allow up to 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
For additional information please review our Refund Policy
How do I contact Amber Vail?
Store Address: 485 Hauser Avenue, Holbrook New York, 11741, United States
Email: info@ambervail.com
Phone: +16314506137
Customer Service Hours: Monday-Friday 9:00AM - 5:00 PM (EST)
We do the best we can to reply to your email within 1-2 business days.
