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The Ashford Pull-Chain Sconce
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Enhance the mood
Make date night special
Frequently Asked Questions
The Ashford Pull-Chain Sconce
Shipping & Delivery
Returns & Refunds
Contact Us
How can The Ashford Pull-Chain Sconce inspire my home?
Inspired with a quiet luxury aesthetic, this modern wall light features a classic fabric shade set atop a sleek metal stem and a vintage inspired brass pull chain. The tapered shade diffuses a warm, inviting glow, making it the perfect accent light for cozy bedroom reading nooks, living room fireplace mantles, or sophisticated entryway consoles. Built to bring both texture and depth to your space.
Is the pull-chain the on/off switch?
Ideal for modern living, this versatile wall sconce offers tactile convenience with its smooth pull-chain switch, allowing you to easily control your lighting without reaching for wall switches. Whether you are searching for high-end bedside sconces, elegant hallway wall lamps, or warm accent lighting fixtures, The Ashford delivers exceptional style and cozy ambiance.
What are the specifications and sizing?
Remote Control: Yes
Dimmable: Yes
Material: Metal + plastic + fabric
Lighting Color: Cool white / warm white / natural white / RGB
Power Source: Rechargeable battery (detachable)
Battery Time: Up to 10 hours
Dimension: 57 x 7.3 x 7.3 cm (22.4 x 2.9 x 2.9 in)
Am I able to track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page
What time frame should I expect to receive my order?
- Order Handling Time:
- 1–2 business days, Monday–Friday
- Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit Time:
- 3-5 business days, Monday–Friday
- Estimated Delivery Time:
- 4-7 business days
You can monitor your shipment on our Order Tracking Page
For additional information please review our Shipping Policy
What if I have any delivery issues?
If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately.
We are here to assist you and help ensure your order arrives safely.
How long do I have to return an item if needed?
You have 30 days from the day you receive your order to return items. To be eligible for a return, items must be:
- Unused
- In their original condition
- Returned with original packaging, tags, and accessories
Our support team will assist you throughout the process.
Are there any return costs?
There is no cost to the customer if the product:
- Is incorrect
- Is damaged by the carrier
- Is defective in any way
What is the refund process like?
Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund Timing: After approval, your refund will be processed. Please allow up to 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
For additional information please review our Refund Policy
How do I contact Amber Vail?
Store Address: 485 Hauser Avenue, Holbrook New York, 11741, United States
Email: info@ambervail.com
Phone: +16314506137
Customer Service Hours: Monday-Friday 9:00AM - 5:00 PM (EST)
We do the best we can to reply to your email within1-2 business days.
