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The Alder Cordless Marble Nightstand Lamp
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cook in peace
Wind down with dimmable lighting
Frequently Asked Questions
The Alder Cordless Marble Nightstand Lamp
Shipping & Delivery
Returns & Refunds
Contact Us
How do I charge it, and can I dim it?
The Alder charges over USB-C, and a charger is included. It has stepless touch dimming, so you can slide smoothly from a soft night glow up to a bright reading light. You can also choose from five color temperatures, from warm 2700K to cool 6000K.
Which color should I choose?
Red Marble has a bold, warm look that suits cozy bedrooms. Black Marble gives a dramatic, modern feel, and White Marble is the lightest and most minimal. Each base has its own natural veining, so two lamps in the same color will look slightly different, which works nicely as a pair on both sides of a bed.
Do I need to plug it in, and where can I put it?
No cord is needed during use. The Alder runs on a built-in rechargeable battery, so you can place it on a nightstand, bookshelf, desk or side table without looking for an outlet. When it needs power, plug it in with the included USB-C charger.
Am I able to track my order?
Once your order has shipped, you will receive an email confirmation containing your tracking number. You can monitor your shipment on our Order Tracking Page
What time frame should I expect to receive my order?
- Order Handling Time:
- 1–2 business days, Monday–Friday
- Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit Time:
- 3-5 business days, Monday–Friday
- Estimated Delivery Time:
- 4-7 business days
You can monitor your shipment on our Order Tracking Page
For additional information please review our Shipping Policy
What if I have any delivery issues?
If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately. We are here to assist you and help ensure your order arrives safely.
How long do I have to return an item if needed?
You have 30 days from the day you receive your order to return items. To be eligible for a return, items must be:
- Unused
- In their original condition
- Returned with original packaging, tags, and accessories
Our support team will assist you throughout the process.
Are there any return costs?
There is no cost to the customer if the product:
- Is incorrect
- Is damaged by the carrier
- Is defective in any way
What is the refund process like?
Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund Timing: After approval, your refund will be processed. Please allow up to 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
For additional information please review our Refund Policy
How do I contact Amber Vail?
Store Address: 485 Hauser Avenue, Holbrook New York, 11741, United States
Email: info@ambervail.com
Phone: +16314506137
Customer Service Hours: Monday-Friday 9:00AM - 5:00 PM (EST)
We do the best we can to reply to your email within 1-2 business days.
